Who is covered by this Policy

This policy applies to all visitors (“visitors”) who visit the site http://www.hdbfs.com and provide information to HDB Financial Services online.

Information covered by this Policy

This policy covers private information provided by visitors to HDB Financial Services online, as well as any information collected by the bank’s server from the visitor’s browser (“the Information”).

The Features of the Policy :

• All information collected will only be used to provide the visitor with the best possible services.
• Information will not be shared with any external organization unless necessary to enable HDB Financial Services to provide services, facilitate the completion of a transaction, conduct credit reporting, or as required by applicable banking norms or in accordance with the terms and conditions agreed upon with HDB Financial Services. Confidentiality norms, as applicable to banks, will be strictly adhered to. HDB Financial Services may also share information to provide you with superior services and relevant offers.
• HDB Financial Services will use the information to enhance the visitor experience on the site and make future offers for products that may be of interest to them.
• The HDB Financial Services website uses cookies, which are small data files stored on your computer by a website.We use persistent cookies that are permanently placed on your computer to store non-personal information (e.g., browser, ISP, OS, clickstream data) and profiling information (e.g., age, gender, income). While cookies have unique identification numbers, personal information (e.g., name, account number, contact number) WILL NOT be stored in the cookies. We will also use cookies to store visitor preferences, making navigation on the site easier. We will also use the cookies to store visitor preferences to ease visitor navigation on the site. In the future, we may implement encryption for cookies.
• HDB Financial Services may also disclose information about you as permitted or required by law.
• At HDB Financial Services, we value your relationship and will always strive to ensure your privacy.

Consent Withdrawal

f you wish to withdraw your consent for the processing of your personal data, you may send the duly filled Consent Withdrawal Form in the prescribed format to customer.support@hdbfs.com using your registered email ID. Once the consent withdrawal request has been verified, HDBFS will process it promptly, but no later than 30 business days. Please note that HDBFS may continue to retain certain data, including personal data, to comply with its legal and regulatory obligations. Withdrawing consent may affect certain services or functionalities provided by HDBFS.

"HDB Mobile Applications Privacy Policy"

Click here to view the app policy.