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  • Introducing OPPO Reno 15 Series Offer applicable PAN India for all customers

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  • Har Din Gold In Is Now Live! Offer applicable PAN India for all customers

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  • Join the celebration with HDBFS Car Loan + enjoy Assured Vouchers worth upto Rs.60,000*

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  • Instant Personal Loan Get an Instant Personal Loan now for upto Rs. 25 Lakhs!

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  • Instant Pre-approved Offers Apply for Pre-approved loans in just 5 mins with Zero documentation!

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  • HDB ontheGo App One application to view & manage your loan account & also apply for new loan

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Branch Locater
6

  • Introducing OPPO Reno 15 Series Offer applicable PAN India for all customers

    Know More Apply Now

  • Har Din Gold In Is Now Live! Offer applicable PAN India for all customers

    Know More Apply Now

  • Join the celebration with HDBFS Car Loan + enjoy Assured Vouchers worth upto Rs.60,000*

    Know More Apply Now

  • Cashback offers on Iphone17 Pro Cashback offers upto Rs. 5,100*

    Know More Apply Now

  • Instant Personal Loan Get an Instant Personal Loan now for upto Rs. 25 Lakhs!

    Know More Apply Now

  • Instant Pre-approved Offers Apply for Pre-approved loans in just 5 mins with Zero documentation!

    Apply Now

  • HDB ontheGo App One application to view & manage your loan account & also apply for new loan

    Download Now

HDBFS - Celebrating Customer Service Week

HDBFS - Celebrating Customer Service Week

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  2. Customer Services
  3. Customer Service Week

HDBFS - Celebrating Customer Service Week

Customer Centricity has always been HDB's top priority to bolster this strong facet, HDB has launched an innovative initiative called "Customer Service Week".

This initiative follows a pattern of CSW celebration - 4 times a year in each branch.

To add further, the initiative aims to create awareness amongst walk in customers on HDB's various Self -Service tools that customers can use to manage their loan account or apply for a new loan, digital payments options available, grievance mechanism and RBI's Internal Ombudsman Scheme

A customer feedback is also be taken to gauge the quality of service provided and expected, bringing in continual improvement.

Schedule for Customer Service Week

SR NO. STATE REGION MONTH DATE STATUS
1MADHYA PRADESHWESTJANUARY'2605th - 09thCOMPLETED
2ASSAMEASTJANUARY'2605th - 09thCOMPLETED
3MEGHALAYAEASTJANUARY'2605th - 09thCOMPLETED
4TRIPURAEASTJANUARY'2605th - 09thCOMPLETED
5TELANGANASOUTHJANUARY'2612th - 17thCOMPLETED
6PUNJABNORTHJANUARY'2612th - 17thCOMPLETED
7CHANDIGARHNORTHJANUARY'2612th - 17thCOMPLETED
8JAMMU & KASHMIRNORTHJANUARY'2612th - 17thCOMPLETED
9TAMIL NADUSOUTHJANUARY'2619th - 24thCOMPLETED
10PUDUCHERRYSOUTHJANUARY'2619th - 24thCOMPLETED
11ODISHAEASTJANUARY'2619th - 24thCOMPLETED
12GUJARATWESTJANUARY'2626th - 31stSCHEDULED
13NATIONAL CAPITAL REGIONNORTHJANUARY'2626th - 31stSCHEDULED
14SIKKIMEASTFEBRUARY'2602nd - 06thSCHEDULED
15WEST BENGALEASTFEBRUARY'2602nd - 06thSCHEDULED
16KARNATAKASOUTHFEBRUARY'2602nd - 06thSCHEDULED
17MAHARASHTRAWESTFEBRUARY'2609th - 13thSCHEDULED
18GOAWESTFEBRUARY'2609th - 13thSCHEDULED
19HARYANANORTHFEBRUARY'2609th - 13thSCHEDULED
20ANDHRA PRADESHSOUTHFEBRUARY'2616th - 21stSCHEDULED
21JHARKHANDEASTFEBRUARY'2616th - 21stSCHEDULED
22BIHAREASTFEBRUARY'2616th - 21stSCHEDULED
23HIMACHAL PRADESHNORTHMARCH'2609th - 13thSCHEDULED
24UTTARAKHANDNORTHMARCH'2609th - 13thSCHEDULED
25CHHATISGARHEASTMARCH'2609th - 13thSCHEDULED
26UTTAR PRADESHNORTHMARCH'2616th - 21stSCHEDULED
27RAJASTHANWESTMARCH'2623rd - 28thSCHEDULED
28KERALASOUTHMARCH'2623rd - 28thSCHEDULED
SR NO. STATE REGION MONTH DATE STATUS
1 MADHYA PRADESH WEST SEPTEMBER'25 08th - 12th COMPLETED
2 ASSAM / MEGHALAYA / TRIPURA EAST SEPTEMBER'25 08th - 12th COMPLETED
3 TELANGANA SOUTH SEPTEMBER'25 15th - 20th COMPLETED
4 PUNJAB / CHANDIGADH / J&K NORTH SEPTEMBER'25 15th - 20th COMPLETED
5 TAMILNADU / PUDUCHERRY SOUTH SEPTEMBER'25 22nd - 27th COMPLETED
6 ODISHA EAST SEPTEMBER'25 22nd - 27th COMPLETED
7 GUJARAT WEST OCTOBER'25 06th - 10th COMPLETED
8 DELHI NCR NORTH OCTOBER'25 06th - 10th COMPLETED
9 WEST BENGAL / SIKKIM EAST OCTOBER'25 13th - 18th COMPLETED
10 KARNATAKA SOUTH OCTOBER'25 13th - 18th COMPLETED
11 MAHARASHTRA / GOA WEST NOVEMBER'25 03rd - 07th COMPLETED
12 HARYANA NORTH NOVEMBER'25 03rd - 07th COMPLETED
13 ANDHRA PRADESH SOUTH NOVEMBER'25 10th - 15th COMPLETED
14 BIHAR / JHARKHAND EAST NOVEMBER'25 10th - 15th COMPLETED
15 UTTAR PRADESH NORTH NOVEMBER'25 17th - 22nd COMPLETED
16 RAJASTHAN WEST DECEMBER'25 08th - 12th COMPLETED
17 KERALA SOUTH DECEMBER'25 08th - 12th COMPLETED
18 HIMACHAL PRADESH / UTTARAKHAND NORTH DECEMBER'25 15th - 20th COMPLETED
19 CHHATISGARH EAST DECEMBER'25 15th - 20th COMPLETED
SR NO. STATE REGION MONTH DATE STATUS
1 ASSAM / MEGHALAYA / TRIPURA WEST APRIL'25 07th - 11th COMPLETED
2 MADHYA PRADESH WEST APRIL'25 14th - 19th COMPLETED
3 TELANGANA SOUTH APRIL'25 21st - 26th COMPLETED
4 PUNJAB / CHANDIGADH / J&K NORTH MAY'25 05th - 09th COMPLETED
5 TAMILNADU / PUDUCHERRY EAST MAY'25 12th - 17th COMPLETED
6 WEST BENGAL / SIKKIM SOUTH MAY'25 19th - 24th COMPLETED
7 ODISHA EAST JUNE'25 02nd - 06th COMPLETED
8 DELHI NCR NORTH JUNE'25 09th - 13th COMPLETED
9 GUJARAT WEST JUNE'25 16th - 21st COMPLETED
10 KARNATAKA SOUTH JUNE'25 23rd - 28th COMPLETED
11 HARYANA NORTH JULY'25 07th - 11th COMPLETED
12 ANDHRA PRADESH EAST JULY'25 14th - 19th COMPLETED
13 MAHARASHTRA / GOA SOUTH JULY'25 21st - 26th COMPLETED
14 RAJASTHAN SOUTH AUGUST'25 04th - 08th COMPLETED
15 HIMACHAL PRADESH / UTTARAKHAND EAST AUGUST'25 04th - 08th COMPLETED
15 BIHAR / JHARKHAND EAST AUGUST'25 11th - 16th COMPLETED
16 CHHATISGARH EAST AUGUST'25 11th - 16th COMPLETED
17 KERALA SOUTH AUGUST'25 18th - 23rd COMPLETED
18 UTTAR PRADESH NORTH AUGUST'25 18th - 23rd COMPLETED
SR NO. STATE REGION MONTH DATE STATUS
1 MADHYA PRADESH WEST OCTOBER '24 07th - 11th COMPLETED
2 TELANGANA SOUTH OCTOBER '24 14th - 19th COMPLETED
3 ASSAM / MEGHALAYA / TRIPURA WEST OCTOBER '24 21st - 26th COMPLETED
4 WEST BENGAL / SIKKIM SOUTH NOVEMBER '24 04th - 08th COMPLETED
5 PUNJAB / CHANDIGADH / J&K NORTH NOVEMBER '24 11th - 16th COMPLETED
6 TAMILNADU, PUDUCHERRY EAST NOVEMBER '24 18th - 23rd COMPLETED
7 GUJARAT WEST DECEMBER '24 02nd - 06th COMPLETED
8 DELHI NCR NORTH DECEMBER '24 09th - 13th COMPLETED
9 KARNATAKA SOUTH DECEMBER '24 16th - 21st COMPLETED
10 ODISHA EAST DECEMBER '24 23rd - 28th COMPLETED
11 MAHARASHTRA / GOA SOUTH JANUARY '25 06th - 10th COMPLETED
12 ANDHRA PRADESH EAST JANUARY '25 13th - 18th COMPLETED
13 HARYANA NORTH JANUARY '25 20th - 25th COMPLETED
14 KERALA SOUTH FEBRUARY '25 03rd - 07th COMPLETED
15 BIHAR / JHARKHAND EAST FEBRUARY '25 10th - 15th COMPLETED
16 RAJASTHAN SOUTH FEBRUARY '25 17th - 22nd COMPLETED
17 HIMACHAL PRADESH, UTTARAKHAND EAST MARCH '25 03rd - 07th COMPLETED
18 UTTAR PRADESH NORTH MARCH '25 10th - 15th COMPLETED
19 CHHATISGARH WEST MARCH '25 17th - 22nd COMPLETED

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